Privacy & Cookies Notice
PRIVACY (the "Privacy Statement")
The Ark SG is committed to protecting and respecting your privacy.
This Privacy Statement (together with our Terms of Use and any other documents referred to in it) sets out (i) the basis on which we will process any personal data we collect from you, or that you provide to us, through or in connection with this website; and (ii) information on our use of cookies. Please read the following carefully to understand our views and practices regarding cookies, your personal data, and how we will treat such information. By visiting our website, you are acknowledging our practices described in this Privacy Statement. Where necessary under applicable data privacy law, visiting our website constitutes your consent to our processing your personal data as described in this Privacy Statement.
When we refer in this Privacy Notice to "the Ark SG". "we", "us" or "our", we are referring to ARK WEALTH MANAGEMENT SINGAPORE PTE. LTD. and its affiliate companies, which owns and operates this website and collects your personal data through it, and its various affiliated companies worldwide.
COLLECTION AND PROCESSING OF PERSONAL DATA
You can use and browse our website without having to disclose your personal data, except as may be necessary to allow us to respond to your requests or in cases where you contact us directly.
We collect personal data (which may include sensitive personal data) when you provide it to us, through registration, completion of forms, emails, enquiries and requests, and similar situations in which you have chosen to provide the information to us.
The information you give us may include your name, address and email. If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.
We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such data shall remain in our possession, or that of data intermediaries and other service providers acting on our behalf, except in the rare circumstances where we are required by law to disclose it to other persons.
PURPOSES OF USE
All personal data and other information collected may be used by the Ark SG individually or collectively and may be combined with other information for the following purposes:
•Responding to your enquiries or requests pursuant to your emails, telephone calls, faxes and/or submission of form(s);
•Responding to your job/internship application or your recruitment queries;
•Responding to and taking follow-up action on complaints;
•Performing office and operational administrative matters following your request;
•Seeking feedback and comments on the Ark SG's business and operational matters; and / or
•Complying with our legal obligations.
Generally, we only use personal data collected through out website as necessary so that we can pursue these legitimate purposes. We may occasionally seek your consent to use your personal data for these or other specific purposes.
IP ADDRESSES
When you use our website, we may collect and store information about your computer (including your IP address, operating system and browser type) for system administration. This is statistical data about our users' browsing actions and patterns. This data could possibly lead to your identification, but we, and our data intermediaries, do not use it to do so unless permitted by law.
COOKIES
"Cookies" are small text files stored automatically in your browser and is accessible by the Ark SG through this website. Cookies can make the website more useful by storing information about user preferences on particular websites, thus enabling better online service experience. “Cookies” allows the Ark SG to identify your computer and find out details about your last visit.
a)Cookies helps the Ark SG recognize you as a unique visitor when you return to this website, allowing the Ark SG to tailor your online experience.
b)Cookies enable the Ark SG to measure and understand how visitors use the APP, driving improvement.
c)the Ark SG might store information entered in tools, such as calculators or demonstrations on the APP. This information may need to be temporarily stored to deliver these types of services efficiently and is not used for any other means.
The Ark SG cannot directly access information stored on your hard drive, nor identify your personal identity through data collected from “cookies”. If you are not willing to accept "cookies", you can change the settings of your browser to disable "cookies". If you choose not to allow “cookies”, the quality of your browsing experience may be reduced.
DISCLOSURE OF YOUR PERSONAL DATA
To respond to or process your requests to the Ark SG, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors, who will process your personal data in accordance with this Privacy Statement. Your personal data will not be disclosed to any further parties, unless we have obtained your consent or are legally required to do so.
WHERE WE STORE YOUR PERSONAL DATA
We operate this website from Singapore. The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers. For the purposes of European data protection laws (where they apply), you should be aware that Singapore and the other countries in which your personal data are located may not have data protection laws which have been acknowledged to ensure adequate protection for personal data for the purposes of those laws.
The Ark SG will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Statement, to the standards required by applicable law.
SECURITY
We use technical and organizational security precautions to protect your data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments.
DATA RETENTION
We retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.
RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO, AND CORRECTION OF PERSONAL DATA
You have the right to withdraw any consent that you may have given, request access to, and correction of personal data that the Ark SG holds about you in accordance with applicable laws. Where our processing is subject to European data protection laws and Personal Data Protection Act of Singapore, you may also have additional rights, subject to exceptions, to object to our processing of your personal data, to request that it is deleted or to require us to restrict our processing so that the data is retained but not actively used. Where we are processing your personal data on the basis of your consent, you may also have a right to require a copy of any personal data that you have provided to us to be "ported" to you, or to another service provider, in a structured, commonly used and machine-readable format.
All requests for the withdrawal of consent, or to exercise any of these rights, can be made by contacting the Ark SG through contact us on the bottom of this page.
CHANGES TO OUR PRIVACY STATEMENT
This Privacy Statement may be amended, supplemented, modified and updated from time to time. Please check back regularly for any updates.
CONTACT
Questions, comments, complaints and requests regarding your personal data or this Privacy Statement should be addressed to the Data Protection Officer of ARK WEALTH MANAGEMENT SINGAPORE PTE. LTD. at 333 NORTH BRIDGE ROAD, #05-11, ODEON 333, SINGAPORE 188721, or via email: compliance@arkwealth.sg.